Privacy Policy
Forever Spaces respects your privacy and is committed to protecting your personal information.
Who we are
Forever Spaces is an interiors company based in Haddington, East Lothian. We design, supply and install kitchens, bathrooms, fitted wardrobes and bespoke storage.
If you have any questions about how we use your personal information, you can contact us through our website or at our Haddington showroom.
Forever Spaces, 1-2 Church Street, Haddington, East Lothian, EH41 3EX
What information we collect
When you contact us, request a consultation, complete an enquiry form or respond to one of our adverts, we may collect information such as:
your name
email address
telephone number
postcode or address
details about your project
any other information you choose to give us
We may also collect technical information when you use our website, such as information collected through cookies and analytics tools.
How we use your information
We use your personal information to:
respond to your enquiry
arrange consultations, surveys and appointments
provide quotations and manage projects
contact you about the service you have asked us about
provide customer service and maintain our business records
improve our website and services
We will not sell your personal information.
Our lawful basis for using your information
We process personal information where it is necessary to respond to your enquiry, take steps towards providing a service or fulfil a contract with you.
We may also process information where we have a legitimate business interest in responding to customers, managing our services and improving our business.
Where consent is required, for example for certain forms of direct marketing, we will ask for it.
Facebook and Instagram lead forms
If you submit your details through a Forever Spaces Facebook or Instagram advert, Meta will provide the information you submit to Forever Spaces so that we can contact you about your enquiry.
Meta processes information separately under its own privacy policies.
Who we share information with
We may share information with trusted organisations that help us operate our business, such as website, IT, CRM, marketing, accounting or professional service providers.
We only share information where it is necessary and expect third parties handling personal data on our behalf to protect it appropriately.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including dealing with enquiries, providing services and meeting legal, accounting or business-record requirements.
Your rights
Depending on the circumstances, you may have rights over your personal information, including the right to:
ask for a copy of the information we hold about you
ask us to correct inaccurate information
ask us to delete information in certain circumstances
object to or restrict certain uses of your information
withdraw consent where we rely on consent
You can contact us if you wish to exercise any of these rights.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Cookies and website analytics
Our website may use cookies and analytics technologies to help the site work properly and to understand how visitors use it.
Where required, we will ask for consent before using non-essential cookies.
Changes to this policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page.
Last updated: September 2026
